ICON - Digital Marketing & Technology Services in Malta : ICON

WHEN YOUR BUSINESS PERFORMANCE IS AT STAKE

Experience, Skills and Speed Matter

Let us help you harness the power of technology to drive direct sales, simplify your processes and take your profitability to new levels.

FIND OUT HOW
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Our Value-Proposition to YOU

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Transform Business Outcomes

Through Insight-Led Processes

With over 20 years of experience in delivering high-performing digital solutions and enterprise-level software applications, our team has perfected the process of understanding and providing exactly what you need to succeed in your industry.

Business	First

1. Let’s Talk Business First

Focusing on the business objectives rather than solely on technology is a major success factor. Our business analysts are at hand to help you formulate the scope of your project based on the business benefits you’re after, rather than the technical outcome.

We’ll probe your stakeholders with the right questions to elicit your requirements, and help you discover new opportunities to reduce costs, drive sales and improve your customer’s experience.

Plan Realistically

2. Plan Realistically

Our unique project scoping and planning methodology is based around risk-reduction and early business benefits. It’s built on top of decades of successful solutions delivery. Let our experts assist you with drafting the vision and the roadmap to your success.

We’ll also provide you with a fine-grain view of progress along the way with industry standard tools and analytics, giving you the peace of mind you’re after.

Experts

3. Get the Experts On-Board

Mature, multi-disciplinary, self-organising teams – that’s what it takes to roll out your complex, mission critical projects on time. We’ve assembled the right mix of product-owners, technical architects, award-winning UI & UX experts, devops, cloud experts, software engineers, and QA.

To put it simply, our teams can significantly fast-track your path to success while saving you time and money by avoiding rookie mistakes.

Deliver Incrementally

4. Deliver Incrementally

We know a ‘Big-Bang’ approach to a lengthy project is a recipe for failure. Aligning stakeholders requirements is difficult enough, let alone having to contend with changing requirements during long-haul projects.

The solution? Our delivery framework is based on incremental output, based on micro-goals tied to measurable value. This means you can involve your business users in short bursts and win their confidence early on.

  • Quality Guarantee

    Security by Design

    Security should never be an afterthought. We go beyond industry best practices, including OWASP Top Ten, implementing deep-scanning tools, and engaging ethical hackers. We’ll implement the most secure solution for your needs, reducing unnecessary risk and helping you sleep better at night.

  • Quality Guarantee

    ISO9001:2015 Quality Guarantee

    Are you tired of inadequate software? Prevent risks that can impact your company’s performance with our thorough, quality management processes, designed to deliver high performing solutions.

  • Quality Guarantee

    GDPR-Ready

    Are your current processes and IT solutions compliant with GDPR? As a data processer, we will ensure all our processes protect your company, and your customer’s data to avoid costly fines for non-compliance. Whether you’re a large multi-national corporation or a local business owner, GDPR regulations apply to everyone.

Customer Experience
Re-Imagined

Airports are increasingly facing challenges to improve passenger experience and provide innovative solutions to support today’s hyper-connected travellers. Malta International Airport plc has entrusted ICON to radically improve the way it connects with its passengers whilst ensuring the availability and stability of its business-critical applications even during these unpredictable times.

MIA

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Engagement Models