WE ENDEAVOUR TO CONTINUOUSLY IMPROVE OUR OFFERING BY MAINTAINING THE HIGHEST QUALITY STANDARDS POSSIBLE.
ICON has been awarded an ISO 9001:2008 certificate in Quality Management from global leader Intertek (formerly Moody) in recognition of its outstanding results in the ‘Supply of Software Development & Digital Marketing Services and related ICT Infrastructure and Support’. This certificate is a testimony to ICON’s commitment to deliver outstanding results and meet its clients’ needs in the ICT industry.
ICON staff members in charge of service delivery are ITIL certified. ITIL is the most widely accepted approach to IT service management in the world. ITIL underpins ISO/IEC 20000 and describes processes, procedures, tasks, and checklists which deliver value, and maintaining a high levels of competency. ITIL assists ICON to establish a baseline from which it can plan, implement, and measure successful ICT delivery.
ICON forms part of the Apple Developer Program and has obtained an Apple license to deploy solutions on the App Store for iPhone, iPad and Apple Watch. This allows ICON to reach over one billion customers worldwide. The program offers ICON access to a wealth of resources which assist in determining best practices within Apple’s ecosystem.
ICON is an active Google Play publisher with the ability to sell priced apps, in-app products or subscriptions within the Google Play store. This store is the premier store for distributing Android apps and reaches millions of active customers in more than 190 countries. The publisher program is subject to a license, obtained and maintained by ICON.
When deploying e-commerce solutions ICON only operates through PCI certified payment gateways which guarantee the scrupulous levels of security required for this industry. This certification contains a widely accepted set of policies and procedures intended to optimise the security of credit, debit and cash card transactions while protecting cardholders against misuse of their information.
Year-in, year-out ICON has won Malta’s eBusiness awards, organised by the Malta Communications Authority. Nominations are drawn from the largest industry players and the event itself is considered to be a highly prestigious happening in the local IT scene. The MCA, regulates the communication industry and is tasked with developing Malta’s ICT potential through innovation.
Certificate of Assurance
ICON was awarded the Certificate of Assurance from Cyber Essentials. Such an award recognizes entities who apply optimal security controls on daily basis. The certificate covers several security aspects in order to ensure the necessary measures are taken to ensure data integrity and a secure IT infrastructure.
Our team, regularly attends training courses at ‘Distilled University’ (Distilled U) – a world renown educational institution which offers high-quality training in digital marketing, specifically: SEO, Information Architecture, Competitor Research, Affiliate Marketing, Conversion Optimisation and Link Management. ICON also attends MOZ and Smashing Conference events.
Scrum Master certified
ICON’s Project Management personnel are Scrum Master (CSM) certified. This system is used by companies like Yahoo!, Cisco, and the BBC to improve overall efficiency by placing control of the value stream back in the hands of our customers. ICON delivers products more quickly and allows for changes in priorities during project development.
Members of ICON’s Digital Marketing team are Google certified in Google AdWords, Google Analytics, or both. These certifications recognise our team members as professionals who demonstrate advanced knowledge and skill in: Search & Display Advertising, Mobile Advertising, Goal Setting, Keyword Management, Campaign Setup and Management, Data Analysis and eCommerce Analytics.
Equality Mark Certification
ICON has been awarded the ‘Equality Mark’ accreditation from the NCPE (Government of Malta). This is an award given to companies that demonstrate a commitment towards gender equality, certifying them as true equal opportunities employers. This certification fulfils one of ICON’s objective to be an ‘employer of choice’ by offering development opportunities to all staff irrespective of gender, creed, orientation or race.