ICON’S SERVICE EXPERTISE IS BOTH DIVERSE AND COMPREHENSIVE. WHILE A MAJORITY OF OUR SERVICE OFFERINGS CAN BE CATEGORISED UNDER WEB DEVELOPMENT, SOFTWARE SERVICES OR DIGITAL MARKETING, ICON’S CREATIVITY AND DEEP TECHNICAL KNOW HOW EXTENDS MUCH FURTHER.

Software Services

Combining the ubiquity of the web with the power of custom software development, ICON brings business value to customers seeking ground-up, customised solutions and complex, multi-system integrations alike. ICON’s offering spans from platform advice through to delivery, hosting, infrastructure, support and maintenance. Discover more.

Web Development

Website development is core to ICON’s service offering. With over 17 years of experience that has driven results, ICON’s multidisciplinary team is trusted by leading companies to realise their online business objectives with web design, user experience and mobile application development. ICON’s know-how spans multiple CMS technologies including various open-source and proprietary platforms. Discover more.

Digital Marketing

ICON offers everything you’d expect from a smaller, intimate agency: accountability, flexibility and a personable team.  That said, ICON delivers scale and reach for local and global brands around the world. ICON’s services range from digital audits, strategy, insightful analytical reporting and consultation, competitor research, content writing, bespoke campaign management, user testing, email marketing, search engine optimisation and conversion rate optimisation, social media management and customer relationship management. Discover more.

Quality Assurance

Business Analysis

ICON offers strategic business analysis for all companies and brands from consulting through to complete project execution. Take advantage of services that deliver true value for money outcomes. ICON’s experienced consultants have significant experience in improving client business analysis capability through organisational development, whilst also offering business analysis services to completely execute all activities to complete project deliverables.

Solution Architecture

Whether you’re looking for a local or a global solution architecture design, ICON can help you architect large enterprise solutions delivering genuine, permanent change. Because any solution is only as good as people’s ability to use it, ICON ensures it delivers a strong customer experience (CX) and responsive design.

Requirements Gathering

ICON’s requirements gathering service ensures that your team performs the correct type of project work when it is truly needed. Offering requirements capture and analysis to documentation and scope definition, ICON can place your project deliverables in focus.

Training

ICON offers individual, group or company-wide training across multiple facets. Whether you are looking for a deeper understanding of web technologies, best practices within the technology industry or specific in-depth learning about a specific piece of software, CMS or a similar platform, ICON can assist.

Consultancy

Consultancy is offered to any organisation with the ambition to grow its market share and revenue. ICON is experienced in supporting you during all the specific stages of your marketing, sales and delivery life-cycle to ensure you drive increased business and satisfied customers.

Infrastructure

The ability to deliver your solution to a global audience with consistent uptime is fundamental to business success. ICON has numerous infrastructure options to choose from depending on your particular needs, including shared hosting, dedicated environments, and intelligent cloud offerings, all supported by our infrastructure experts.

Big Data Analytics

Big data analytics can add true value to your business. By connecting all your data services and training that data through machine learning processes you can analyse and visualise your results, predict and forecast outcomes and take measurable automated business actions for your organisation.

IT Help Desk

Support is available 24 hours a day, 7 days a week. Have the peace of mind that your system is functioning as it should. Take advantage of a range of support services from performance monitoring to 24/7 rapid-response for mission critical applications and live environments.

Want to know how ICON assist your business?

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