In today’s competitive travel industry, delivering high-quality, accommodating experiences that connect deeply with customers, is essential. Like all airports, lux-Airport has to quickly adapt to the ever-changing passenger and corporate expectations. For these reasons, lux-Airport approached ICON to
- Align airport’s digital strategy with its business objectives, while raising the bar in customer experience and increasing ancillary sales.
- Provide a single digital platform to increase operational efficiency and enhance insights for business decision-making.
“The new website and mobile application work seamlessly together to offer a unique experience, making it more convenient for every person to plan their trip to and from the airport. This innovative end-to-end digital solution aligns perfectly with the ethos of the Luxembourg Airport brand and we are very excited by the new potential it has opened up for our business.“