ICON Achieves ISO 9001:2008 Certification09-07-2015
“We are thrilled to receive this certificate from industry leader: Intertek. Quality has been a central theme through ICON’s development and our efforts in this field have now been recognized.” Dr. Gege Gatt, Director of ICON
ICON is proud to announce that it has been awarded an ISO 9001:2008 certificate in Quality Management from global leader Intertek. This is recognition of ICON’s outstanding results in the ‘Supply of Software Development & Digital Marketing Services and related ICT Infrastructure and Support’.
Intertek is a UKAS accredited body, formerly known as Moody, and is a leading provider of quality solutions for many top brands and companies across the globe.
ICON is honoured to have received this certificate in recognition of its superior service in the ICT sector both locally and internationally. It is a testimony to ICON’s commitment to deliver outstanding results within an industry where quality is the key differentiator when it comes to selecting suppliers.
Through the implementation of this certification, ICON is experiencing extremely positive results such as shorter lead times, high solution reliability and consistently higher levels of customer satisfaction.
ICON’s clients achieve 35% saving in time-to-market when they follow ICON’s quality-focused recommendations in IT deployment services.
Having reached this high standard, ICON continues to maintain its commitment to meet its clients’ needs and expectations in the ICT industry. The company’s mission is to add value for its customers by providing quality solutions to build or market ICT products. This in turn enables its customers to achieve success in the global marketplace.
The ISO certificate has facilitated ICON’s transition into an even more customer-focused organization. It ensures sustained customer satisfaction by producing, delivering services and providing support functions that meet our customer’s needs and expectations. It increases ICON’s effectiveness and efficiency through continual improvement in systems and quality processes.
Commenting on ICON’s ISO certification, Dr. Gege Gatt, Director of ICON, stated:
“This sends a powerful message to our customers – ICON is a dynamic partner that delivers quality and value in software development and digital marketing projects.
The standard we achieved is based on a number of quality management principles including a strong customer focus, the motivation and involvement of top management, a process-driven approach and structures which lead to continual improvement of our services.”
Find out more about the awards and certifications that ICON has achieved.