ICON Renews Its ISO9001:2008 Certificate08-06-2016
“We know that running a successful technology operation relies heavily on our ability to continuously manage performance to improve the quality of our deliverables. This is possible through a quality management system that closely monitors operations. ISO 9001 has provided ICON the tools for this system.” Dr. Gege Gatt, Director at ICON
ICON is delighted to announce that it has passed the surveillance audit ensuring compliance with the ISO 9001:2008 certification. Following the achievement of being awarded the ISO certification in Quality Management by Intertek a year ago, ICON has gone from strength to strength. ICON has showed that one year down the line it has been able to maintain a high standard of quality in supplying software development and digital marketing services.
Surveillance audits are carried out semi-annually or annually, depending on what option the company opts for, once the ISO certificate has been received. This audit has ensured that ICON has been able to ensure ongoing conformity, it also determined whether or not the current management system is still effective and encouraged continued improvements within ICON.
Having passed the surveillance audit, ICON has proved that it maintains the ethos of going above and beyond regarding its clients’ needs and expectations in the ICT sector. By providing the best, customer-focused solutions with the newest and latest technologies, its clients in turn benefit from continued success in the global marketplace.
One year on, ICON continues to benefit from receiving the ISO certification with increased business opportunities from those who recognise and appreciate the value of receiving this certification. It has also allowed ICON to focus its attention on providing the best customer satisfaction for its clients through effective and efficient improvement in systems and quality processes. This has resulted in highly innovative services being delivered on time to clients.
Commenting on ICON’s successful completion of its ISO 9001:2008 surveillance audit, Dr. Gege Gatt, Director at ICON stated:
“We work side-by-side with our clients to deliver results and transform business challenges into technology solutions. Achieving our ISO9001 certification last year, as well as its renewal this year, has helped us to build capabilities and skills whilst ensuring that quality management and organizational performance remain key drivers within ICON.”
Find out more about the awards and certifications that ICON has achieved here.